Thursday, November 10, 2011

From Norcold to Samsung - What an Improvement

We arrived in Nappanee, Indiana around noon on Sunday and got set up at the Newmar factory with full hookups even in the overflow area.  Last November when we arrived, they had turned off the water in the overflow area, but this year we were in luck! 

We had an appointment on Tuesday at Master Tech RV in Elkhart, IN to have our Norcold (aka Not-cold) refridgerator removed and a residential fridge installed, and also to have our water pump replaced.

So on Tuesday, we packed up and drove about 20 miles north to Elkhart. They took us right in at 8:00 and started checking out the wiring, inverter, batteries, etc., to make sure we were all set for our new fridge.  We spent the day running errands, eating out, and just killing time in their waiting room with other customers.  We were prepared to be spending the next 2 or maybe even 3 days doing this.  To our surprise, around 4:00, Master Tech Salesperson, Jack Harris, came to tell us they were finishing up and we'd be in our coach that night enjoying our new Samsung refridgerator!!

From this....                                                   To This.... in ONE DAY!!!





Thank You Master Tech RV !!!  Their foreman, Joe, and his crew did a great job!  I walked into the coach and one of the workers was on his hands and knees wiping down the floor, making sure everything was spotless.

Now we have hard ice cream all the time, and don't have to worry about not having enough room in the freezer or the fridge.  Better yet, no more Norcold recalls or safety issues to worry about. 

We spent the next two nights in Master Tech's parking lot and even unplugged the coach one night to duplicate dry camping. Everything was fine in the morning, our batteries powered the inverter and fridge all night and the fridge was 36 degrees and freezer was 0.  Just what we were hoping for! 

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